Protection & transparency
Where your money goes, and where it never goes.
Pilgrimage fraud is real in the UK. These are our commitments, written down so you can hold us to them.
- Hajj money
- Never paid to us. Hajj packages are bought and paid for only inside the official Nusuk platform.
- Umrah and tours
- Secure card payment with Stripe is being prepared. For payment now, please contact Hisar Tour by phone, WhatsApp or at the office; we confirm your price and seats in writing.
- Card details
- Will be entered on Stripe’s page and never reach our servers.
- Passport details
- Never collected on this website. After a confirmed booking we send a secure, time-limited link and keep only what ticketing and visas require.
- Prices
- Shown as text with the date they were last checked, never hidden inside images.
Cancellation & refund terms: being finalised — Full booking conditions will be published before online payments open.
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